Once the uninstallation is complete, you can download and install the latest software from here. If you see it Click on it and click Remove at the bottomġ1) Select Apply and Ok on the Print Server Properties windows (Note: there is a space in between “printui.exe”ĩ) Look for HP Printer driver. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’Ħ) Open up the run command with the “Windows key + R” key combo.ħ) Type printui.exe /s and click Ok. If the copy comes out good, I would suggest the next step would be to do a clean install of the printer drivers:ġ) In Windows, search for and open Programs and featuresĤ) In Windows, search for and open Devices and printersĥ) In the Devices and Printers windows look for your HP printer.
If the printer is making a good copy, then the printer hardware is fine. Place a document on the scanner glass and choose the “Copy” option. Let’s first try and make a “photocopy” to determine whether the issue is with the printer or not. Turn on the printer and wait till warm-up period finishes and the printer is idle. Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. In the meantime, let's try these steps here: Is it happening only while printing from one particular application or with all the applications?Īre you able to make a copy from the printer using the same font documents? Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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